Thank you for shopping at Join The Equalizer™.
If, for any reason, You are not completely satisfied with a purchase we invite you to review our policy on refunds and returns, including a review of the "BONUS" section that contains opt-in services.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Loss Prevention Specialists, Inc. (dba ‘The Equalizer™”, “365 Trainer™” or “Workout Bandits™”), 5235 94th Lane N, Brooklyn Park, MN 55443.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Join The Equalizer™, accessible from http://www.jointheequalizer.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 30 days without giving any reason for doing so.
The deadline for cancelling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
email: train2equalize@gmail.com
web: www.jointheequalizer.com
phone: 763-333-0333
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement except for processing and/or service fees.
Please remember it can take some time for your bank or credit card company to process and post the refund too.
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 30 days
- The Goods are in the original packaging
- To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
The following Goods cannot be returned:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
- Should You accept and engage in Personal Training, Coaching, or any associated Personal Interaction whether in Group or Private settings, live or via “Zoom©” or any other form of audio/visual interaction, the value of such service voids this policy.
- Any accessory items must also be returned along with the primary Product that was purchased. Accessory items must be in the same condition as you received them.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not United States, shipping your goods may take longer than expected.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
LPS, Inc./365Trainer
5235 94th Lane N
Brooklyn Park, MN 55443
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
email: train2equalize@gmail.com
web: www.jointheequalizer.com
phone: 763-333-0333 or 763-772-7135
